Holistic Wellness, Deeply Personal
Join Kandace Mercer's membership program for root-cause wellness. In-home lab testing, personalized protocols, and ongoing support — all in one membership.
Wellness Essentials
Start your natural wellness journey
Billed monthly - Cancel anytime
- 1 PRYM panel/quarter
- Annual consult included
- Async messaging
- Protocol library
View all features
- 1 PRYM lab panel per quarter (choose from full catalog)
- 1 annual video consultation with Kandace
- Unlimited async messaging with your care team
- Full protocol library access
- Personalized supplement recommendations
- Health quiz & wellness score tracking
- Patient portal with lab history
- Biological age tracking
Holistic Care
Comprehensive monthly care with regular testing
Billed monthly - Cancel anytime
- 1 PRYM panel/month
- Quarterly consults
- Genova panels at member pricing
- Wearable integration
View all features
- 1 PRYM lab panel per month (choose from full catalog)
- Quarterly video consultation with Kandace
- Unlimited async messaging with your care team
- Full protocol library access
- Genova specialty panels at member pricing (save up to 40%)
- Personalized supplement recommendations
- Health quiz & wellness score tracking
- Patient portal with lab history
- Biological age tracking
- Wearable device integration (Apple Health, Oura, Garmin)
- Priority lab kit shipping
Concierge Wellness
Unlimited testing, monthly consults, full concierge access
Billed monthly - Cancel anytime
- Unlimited PRYM panels
- Monthly consults
- Up to $300/mo Genova included
- Same-day messaging
View all features
- Unlimited PRYM lab panels (no monthly cap)
- Monthly video consultation with Kandace
- Up to $300/month in Genova specialty panels included
- Same-day async messaging response
- Priority scheduling — guaranteed next-day appointments
- Full protocol library access
- Personalized supplement recommendations
- Health quiz & wellness score tracking
- Patient portal with lab history
- Biological age tracking
- Wearable device integration (Apple Health, Oura, Garmin)
- Dedicated care coordinator
- Quarterly comprehensive wellness review
Sign in to enroll or view your current membership.
Compare Plans
See exactly what is included at each tier
| Feature | Wellness Essentials | Holistic Care | Concierge Wellness |
|---|---|---|---|
| Monthly PRYM blood panel | — | 1/mo | 99/mo |
| Video consultations | 1/quarter | 1/quarter | 1/mo |
| Async messaging with Kandace | |||
| Priority scheduling | |||
| Genova panels at wholesale cost | |||
| Monthly Genova panel credit | — | — | $300/mo |
| Patient portal access | |||
| Supplement protocol |
How It Works
Simple, streamlined, and designed around your life
Kit Arrives
Your PRYM in-home collection kit ships to your door. No lab visit required.
Collect and Ship
Simple fingerstick collection with your RedDrop device. Ship back in the prepaid envelope.
Results Ready
Your results are processed in our CLIA-certified lab and uploaded to your portal within 5-7 days.
Review with Kandace
Schedule your consultation to review results and receive your personalized wellness protocol.
Advanced Lab Add-Ons
Members unlock exclusive pricing on Genova Diagnostics specialty panels. Concierge members receive a $150/month credit toward any add-on.
GI Effects Comprehensive Profile
GI & Gut HealthThe gold standard for comprehensive gut health assessment. Evaluates digestion, absorption, gut microbiome balance, inflammation, and intestinal permeability markers. Ideal for IBS, IBD, chronic bloating, food sensitivities, and autoimmune conditions.
Member price
GI Fundamentals (NY Patients)
GI & Gut HealthA streamlined GI panel designed for New York patients where the full GI Effects is restricted. Covers key pathogens, dysbiosis markers, and inflammation indicators.
Member price
Metabolomix+
MetabolicA comprehensive nutritional and metabolic assessment combining organic acids, amino acids, fatty acids, and oxidative stress markers. Reveals nutrient deficiencies, mitochondrial function, and metabolic imbalances that standard blood panels miss.
Member price
Adrenocortex Stress Profile
HormonalMeasures cortisol and DHEA-S across four time points throughout the day to map your adrenal rhythm. Essential for fatigue, burnout, sleep disruption, anxiety, and HPA axis dysfunction.
Member price
Oxidative Stress Analysis
ImmuneMeasures markers of free radical damage and antioxidant capacity. Identifies oxidative burden from environmental toxins, chronic inflammation, and metabolic stress — a key driver of accelerated aging.
Member price
IgG Food Antibodies (Blood Spot)
ImmuneTests IgG antibody reactivity to 87 common foods. Identifies delayed food sensitivities (not allergies) that cause chronic inflammation, bloating, brain fog, skin issues, and fatigue. Results include a personalized elimination guide.
Member price
Microbiomix
GI & Gut HealthAdvanced microbiome sequencing that maps the full diversity of your gut bacteria, fungi, and parasites. Identifies dysbiosis patterns, beneficial species, and opportunistic pathogens with greater resolution than culture-based testing.
Member price
SIBO Breath Test (2-Hour)
GI & Gut HealthDiagnoses Small Intestinal Bacterial Overgrowth (SIBO) by measuring hydrogen and methane gas production after a lactulose challenge. Essential for chronic bloating, gas, and IBS-type symptoms.
Member price
Intestinal Permeability Assessment
GI & Gut HealthDirectly measures leaky gut by testing the absorption of lactulose and mannitol. Identifies gut barrier dysfunction that drives systemic inflammation, food sensitivities, and autoimmune conditions.
Member price
Member pricing shown above. Retail pricing applies to non-members. Concierge Wellness members receive a $150/month credit toward any add-on. Pricing for Women's Health+, Methylation Panel, and GI Effects Comprehensive will be confirmed after our Genova review.
Frequently Asked Questions
What lab tests are included in my membership?
All tiers include monthly in-home PRYM blood collection kits. These panels test hormones, thyroid, metabolic markers, vitamins, and more using our CLIA-certified in-house lab. Genova specialty panels (gut, hormones, nutrition) are available as add-ons at member pricing.
How does the in-home collection work?
We use the RedDrop at-home blood collection device — an FDA-registered, painless fingerstick system. Your kit ships directly to your door. You collect a small blood sample following the step-by-step instructions included with your kit, then ship it back in the prepaid return envelope. Results are typically ready in 5–7 business days.
Can I cancel my membership anytime?
Yes. Monthly memberships can be cancelled at any time and will remain active through the end of the billing period. Annual memberships are non-refundable but can be cancelled to prevent renewal.
What is the difference between PRYM and Naturally PRYM?
PRYM is our TRT/HRT and peptide therapy division for medically supervised hormone optimization. Naturally PRYM is Kandace Mercer's separate holistic wellness practice focused on natural approaches: gut health, detox, adrenal support, and women's hormone balance without pharmaceuticals.
Are Genova panels covered by insurance?
Genova panels are not billed to insurance through our platform. We provide itemized receipts that you may submit to your HSA/FSA or out-of-network insurer. Many patients use HSA/FSA funds for these tests.
Ready to take control of your health?
Join Naturally PRYM and get the personalized, root-cause wellness care you deserve.